We value all of our customers, and will always strive to provide you with the best experience possible.  If at any point you have questions, comments or concerns with your order, please reach out to us, and we will work with you to get the situation resolved.  And always remember to live well, eat well, and exercise!

 

 

PAYMENT POLICY

We accept Visa, Mastercard, American Express, and Discover.  Items ordered will ship within 7-10 business days after full payment is received.  Custom orders will require full payment up front, and will take 10-15 business days to ship, or based on agreement at transaction.  

SHIPPING

  • Transactions ship in the order they are received. Please allow 2-3 days for the orders to be processed. As soon as your order is dispatched you will be sent a shipping confirmation by email.
  • Shipping costs include tracking information for all orders shipped within the US.
  • Orders ship via UPS unless otherwise stated.
  • Please let us know if you would like to add insurance, delivery confirmation, etc to your shipping. Please send a note before you order if you would like to expedite shipping.

RETURN POLICY

Returns will only be granted if the items are misrepresented or unusable because of manufacturing defects. (Please note that all pieces are unique as they are made hand made and may vary slightly in size from product to product.)

Returns will only be accepted within 7 days of receipt date of products. Returns are accepted after you have received a written letter of acceptance. The item must be shipped back to us in order to receive a refund minus the cost of shipping. Our apologies, but we do not refund return shipping and handling. Cancellations are only accepted if payment has not been processed. For any changes, please contact us as early as possible, such that we can accommodate your requests.

PRIVACY

We are committed to protecting your privacy at all times. We will never sell, rent or disclose your information to any third party. We use the information you provide about yourself when placing an order only to complete that order. Your credit card information is secure at all times and we never keep your credit card information on file.